Client Policies

Last Updated: 5 August 2026

Welcome

We're so excited to be part of your journey.

At Empower Fitness, our mission is simple: to help women become stronger in body, mind and purpose.

To provide every client with the best possible coaching experience, we've created a few policies that explain how our services work, what you can expect from us, and what we ask from you in return.

These policies aren't here to create unnecessary rules—they're here to ensure every coaching relationship is built on trust, transparency and mutual respect.

We encourage you to take a few moments to read through them before getting started.

Our Policies

Lifestyle Membership Terms

If you're joining the Empower Lifestyle Membership, this document explains everything included in your membership, how programme adjustments work, billing, cancellations and ongoing coaching support.

View Lifestyle Membership Terms

Terms of Service

Our Terms of Service explain the general conditions that apply to all Empower Fitness programmes, memberships, coaching services and digital products.

View Terms of Service

Refund Policy

This policy explains when refunds may or may not be available, particularly for personalised coaching services and digital products.

View Refund Policy

Privacy Policy

Your privacy matters to us.

Our Privacy Policy explains what information we collect, why we collect it and how we protect your personal information.

View Privacy Policy

Health Disclaimer & Liability Waiver

Your health and safety are important.

This document explains the responsibilities of both Empower Fitness and our clients when participating in exercise and nutrition coaching.

View Health Disclaimer & Liability Waiver

Our Commitment To You

When you join Empower Fitness, you can expect:

✓ Honest coaching

✓ Personalised support

✓ Respect and professionalism

✓ Evidence-informed guidance

✓ A welcoming community

✓ Coaching designed for long-term success—not quick fixes

Every recommendation we make is intended to help you build sustainable habits that last far beyond any single programme.

Your Commitment

To get the most from your coaching experience, we ask that you:

Communicate openly and honestly.
Complete check-ins where applicable.
Follow your programme consistently.
Respect the Empower community.
Inform us of any changes to your health or circumstances that may affect your coaching.

The strongest results come from a partnership between coach and client.

Questions?

If you have any questions about our policies or coaching services, we'd love to help.

Empower Fitness

📧 info@empowerfitness.co.za

🌐 https://empowerfitness.co.za

Before You Begin

By purchasing an Empower Fitness programme or membership, you acknowledge that you have had the opportunity to review these policies and understand that they form part of your coaching experience.

Thank you for trusting Empower Fitness to be part of your journey.

We're honoured to coach you and look forward to helping you become stronger in body, mind and purpose.