Lifestyle Membership Terms

Effective Date: 5 August 2026

Welcome

Welcome to the Empower Lifestyle Membership.

The Lifestyle Membership is designed to provide ongoing coaching, accountability, education and support to help you become stronger in body, mind and purpose. Unlike our fixed-term programmes, the Lifestyle Membership evolves with your goals, ensuring your coaching remains personalised as your journey progresses.

By joining the Empower Lifestyle Membership, you agree to the terms outlined below.

1. Eligibility

The Lifestyle Membership is available to:

Existing Empower clients who have completed one or more Empower programmes.
New members beginning their journey with Empower Fitness.

Preferred pricing may be offered to existing Empower clients at the sole discretion of Empower Fitness.

2. Membership Includes

Depending on your coaching needs, your membership may include:

Personalised training programme
Personalised nutrition guidance
Weekly accountability check-ins
Monthly coaching calls
Access to the Empower Telegram community
Ongoing coaching support
Educational resources
Progress reviews
Programme updates based on your goals and progress

Empower Fitness continually improves its coaching experience and reserves the right to enhance, modify or expand membership features over time.

3. Personalised Coaching

Every member receives coaching based on their individual goals, lifestyle, training experience and progress.

No two coaching journeys are identical.

Programme recommendations may differ between members, even when goals appear similar, as coaching decisions are based on professional judgement and each individual's unique circumstances.

Examples of personalised coaching include:

Transitioning from fat loss to muscle building
Preparing for a wedding or special event
HYROX-specific programming
Strength-focused programming
Lifestyle adjustments
Nutrition modifications
Goal-specific programming

4. Programme Adjustments

Your membership includes one major personalised programme adjustment per billing cycle.

Examples include:

Updating your workout programme
Revising nutrition targets
Changing training goals
Moving between Empower programmes
Introducing sport-specific training

Minor coaching advice, exercise substitutions, technique guidance and routine support do not count as a programme adjustment.

Additional programme revisions may be completed at Empower Fitness's discretion and may incur an additional coaching fee.

5. Weekly Check-ins

Members are expected to complete their weekly check-ins honestly and on time.

These check-ins allow your coach to:

Monitor progress
Review adherence
Identify challenges
Provide personalised feedback
Make informed coaching decisions

Failure to submit regular check-ins may limit the level of personalised coaching that can be provided.

6. Communication

Support is provided through approved Empower Fitness communication channels, including:

Telegram
Scheduled coaching calls
Email (where applicable)

Empower Fitness aims to respond within 1–2 business days, excluding weekends, public holidays and periods where response delays have been communicated in advance.

7. Member Responsibilities

To receive the greatest benefit from coaching, members agree to:

Communicate honestly
Follow coaching guidance to the best of their ability
Complete weekly check-ins
Treat the coaching team and community respectfully
Notify Empower Fitness of any significant health changes, injuries or medical conditions that may affect training or nutrition

Members are responsible for providing accurate and complete information throughout the coaching relationship.

Empower Fitness cannot accept responsibility for coaching outcomes resulting from inaccurate, incomplete or withheld information.

8. Membership Fees

Membership fees are payable according to the pricing selected at the time of joining.

Current pricing may differ for:

New Members
Empower Graduates

Empower Fitness reserves the right to update membership pricing in the future.

Existing members will receive reasonable notice before any pricing changes take effect.

9. Membership Renewals

The Lifestyle Membership is intended to operate as an ongoing monthly coaching service.

Where automatic recurring billing is available, membership will renew automatically unless cancelled before the next billing date.

Where automatic billing is not yet available, members are responsible for renewing their membership before the start of the next billing cycle to maintain uninterrupted coaching and community access.

10. Cancellation

Members may cancel their membership at any time.

Cancellation requests should be submitted before the next billing date.

Membership benefits remain active until the end of the current paid billing period.

No partial refunds or credits are provided for unused coaching time.

11. Refund Policy

Empower Fitness is committed to providing a high-quality coaching experience. Due to the personalised nature of our services and the immediate access provided to proprietary coaching resources, refund eligibility is limited.

Refunds will generally not be available once any of the following has occurred:

Access to digital coaching materials has been provided.
Access to the Empower Telegram community has been granted.
A personalised training programme or nutrition plan has been created or prepared.
Coaching work has commenced on your behalf.
Educational resources, videos, guides or other digital materials have been made available.
Any portion of the coaching service has been delivered.

This policy exists because coaching materials contain proprietary intellectual property developed by Empower Fitness, and personalised coaching requires significant professional time and preparation that cannot be recovered once work has begun.

Refund requests submitted before coaching work has commenced and before access to any digital materials has been provided may be considered at the sole discretion of Empower Fitness.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

12. Telegram Community

Membership includes access to the Empower Telegram community.

Community access is provided exclusively to active paying members.

Empower Fitness reserves the right to remove members from the community for behaviour including, but not limited to:

Harassment
Bullying
Discrimination
Abuse
Sharing inappropriate content
Disruptive behaviour
Breaching these Terms

Removal from the community does not entitle a member to a refund.

13. Coach's Professional Judgement

Empower Fitness reserves the right to recommend adjustments to training programmes, nutrition strategies and coaching plans based on professional coaching judgement.

Recommendations are made with the intention of supporting safe, sustainable and long-term progress.

Members acknowledge that coaching recommendations may change as their goals, lifestyle and progress evolve.

14. Results Disclaimer

Every individual responds differently to coaching.

Results depend on numerous factors including:

Consistency
Nutrition
Training adherence
Sleep
Recovery
Stress
Lifestyle
Medical conditions
Individual physiology

For this reason, Empower Fitness cannot guarantee specific weight loss, muscle gain, performance improvements or health outcomes.

15. Health Disclaimer

The Lifestyle Membership is intended for educational and coaching purposes only.

It does not replace professional medical advice, diagnosis or treatment.

By participating, members acknowledge that:

Participation is voluntary.
They are responsible for consulting an appropriately qualified healthcare professional before beginning any exercise or nutrition programme where necessary.
They understand that exercise carries inherent risks.
They will inform Empower Fitness of any injuries, illnesses or medical conditions that may affect participation.

16. Intellectual Property

All programmes, meal plans, educational resources, videos, coaching materials, written content, templates, systems and methodologies remain the exclusive intellectual property of Empower Fitness.

This includes, but is not limited to:

The Empower Method™
Win the Day™
Empower Perform™
Empower Strength™
Empower Lifestyle™
Personalised training programmes
Personalised nutrition plans
Educational resources
Coaching documents
Videos
Digital downloads
All other proprietary coaching materials

These materials are licensed solely for the personal use of the purchasing client.

Clients may not:

Copy or reproduce materials.
Share programmes or meal plans.
Share community access or login details.
Upload materials online.
Distribute coaching resources.
Resell or commercially exploit any Empower Fitness content.
Allow third parties to access purchased materials.

Unauthorised use or distribution may result in immediate termination of coaching services without refund and may result in legal action where appropriate.

17. Changes to Membership Services

Empower Fitness continually improves its coaching services.

Membership features, educational resources, coaching systems and community benefits may be updated from time to time.

Where significant changes affect the core membership offering, reasonable notice will be provided.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing Empower Fitness and any mandatory consumer protection laws applicable to the client's place of residence.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.